ACR Phone can record calls from VOIP apps like WhatsApp

 

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However, there are some limitations!

  1. VOIP apps must use Android Connection Service API.
  2. Call recording might be one sided on phones that do not have a Qualcomm chipset. We are continuously exploring possibility of real two-way VOIP call recording.

When VOIP app uses Android Connection Service API:

  • ACR Phone will show normal call notification.
  • You can tap ACR Phone notification to manage basic call functions such as starting stopping recording, putting loud speaker on and off.
  • If automatic recording is enabled, it will also record your conversation and list under Recordings tab with the icon of the VOIP app.
  • You need ACR Phone Helper (APH) for call recording to work. Otherwise, recordings will be silent.

We are aware of following apps using Android Connection Service API. Please report us the name off the app you are using any recording in the list with a "?" icon so we can add support for that app.

  • WhatsApp (API is actively used by the app)
  • Google Voice (API is actively used by the app)
  • Signal (API is present but not known if used by the app)
  • Telegram (API is present but not known if used by the app)
  • Viber (API is present but not known if used by the app)
  • Google Duo (API is present but not known if used by the app)
  • Facebook Messenger (API is present but not known if used by the app)
  • Jitsi (API is present but not known if used by the app)
  • Microsoft Teams (API is present but not known if used by the app)
  • Ring Central (API is present but not known if used by the app)
  • Unify Phone (API is present but not known if used by the app)
  • Hushed (API is present but not known if used by the app)
  • BiP (API is present but not known if used by the app)
  • Jami (API is actively used by the app)


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