Real two sided call recording is not possible like before.
Call recording is only possible from the earpiece or loudspeaker on Android 9.
However, call recording over earpiece is perfectly acceptable on some phones, especially when you are in a quite place.
Try recording a call before giving up.
Official call recording API was discontinued on Android 6 by Google on the grounds of user privacy. *(Google encourages users to lower their security by getting root access which they need to unlock this feature. Rooting also voids device warranty.)* Luckily, few developers found a workaround and it worked up until Android 8.1. Sadly, we have learnt that Google has closed that workaround on Android 9.
A quick search on the Google Play Store shows more than 200 million total installs for over 200 call recording apps. It is clear that there is a legitimate need for call recording support. We alone received many thank you emails from our customers telling us how call recording helped them to win legitimate court cases, recover financial losses, listen to voice of loved ones who are have passed away or even save their lives!
We believe removing call recording support on privacy grounds does not make sense. It would be trivial for Google to create a special permission where call recording apps would request and access call recording API is user grants the permission.
In fact, there seems to be some work being done related to call recording by Google (see https://issuetracker.google.com/issues/110433612 ). Unfortunately, there is no detailed information about this nor it is available to developers yet. Even if there is any update, it would take another Android version to roll such support. However, we think, call recording support could be part of Google Play Services and rolled out quickly if wanted.
We believe not having access to call recording will affect millions of people. Unfortunately, we developers can no longer help you with call recording fixes. You might want to contact Google if you are affected by this . Many people already have at Google's official issue tracker. See https://issuetracker.google.com/issues/112602629
Since we have no control over this issue and it affects free and pro versions of ACR as well as any other call recording app that is avalible on the market, our refund policy does not change. Please read our terms and contidions here