Privacy • Payments • Cloud services • ACR Phone NLLApps Online Spam DB Terms • Enhanced Caller ID Terms • Delete your account
ACR Phone is an advanced phone app with many features such as call recording, call blocking, SIP calling. ACR Phone respects your privacy and does not collect or transfer any data to us or to any third party unless stated below.
ACR Phone does not access any of your personal data and cannot be used without setting it as default phone app.
ACR Phone acquires call log access when it is set as default phone app due to how Android grants access rights to 3rd party apps. ACR Phone uses phone call log to show and edit call history as required. It does not transfer any call log data outside your phone unless you setup a cloud service as described below.
ACR Phone acquires phone number access when it is set as default phone app due to how Android grants access rights to 3rd party apps.
When granted, ACR Phone uses phone number to show which SIM calls are made from as well as which SIM you are going to call. ACR Phone does not collect or transfer your phone number to us or to any third party.
ACR Phone acquires contact access when it is set as default phone app due to how Android grants access rights to 3rd party apps. ACR Phone does not need contact access to function properly. However, providing contact access significantly enhances its usability.
When granted, ACR Phone uses your contacts to match call logs, incoming or outgoing caller information to contacts. ACR Phone does not collect or transfer any contact data to us or to any third party by default unless you enable optional feature called Enhanced caller ID.
When the optional feature called Enhanced Caller ID is enabled, ACR Phone collects and uploads your contact list until you disable Enhanced Caller ID feature. Uploaded contact list used to create a global contact database to identify callers and spam calls as further explained at Sync.me privacy policy. When you disable Enhanced Caller ID feature ACR Phone stops uploading and deletes your contact information from the service.
ACR Phone acquires Text/SMS Message access when it is set as default phone app due to how Android grants access rights to 3rd party apps.
When granted, ACR Phone uses Text/SMS message access to show and send Quick Response messages when you choose to decline a call with Text/SMS message. ACR Phone does not collect or transfer your Text/SMS messages to us or to any third party.
ACR Phone has an optional feature called Add to calendar allowing it to create a calendar event after each call. This feature requires Calendar Write Access permission.
When granted, ACR Phone uses that permission to create an event after each call with details of the call such as contact name, phone number and notes. ACR Phone does not collect or transfer your calendar data to us or to any third party.
ACR Phone gains Camera Access permissions when it is set as default phone app. This permission is part of Default Phone App Role and is used for operator video calling or when you want to assign videos or photos to contacts. ACR Phone does not collect or transfer your Camera Data or Image Data to us or to any third party.
NLLApps Online Spam DB is another optional service we offer. NLLApps Online Spam DB helps you to block incoming spam calls by utilising our community generated spam number database. You can read NLLApps Online Spam DB privacy policy here.
ACR Phone must use your phone's microphone to make and record (if device supports call recording) calls. ACR Phone does not automatically collect or transfer any audio or voice data to us or to any third party. If you use cloud services it will transfers recording of your calls to the cloud service of your choice.
You cannot make emergency calls with ACR Phone. Android system has its own emergency calling dialer and does not allow any 3rd party dialer to make emergency calls.
Android Auto does not allow 3rd party phone apps to be used as calling app on android Auto.
FCM is part of the core of Android and used by Google and developers to communicate with your device via Google Play Services. ACR Phone may use FCM to deliver notifications about updates and promotions related to ACR Phone.
In order to do that ACR Phone sends information about your devices model, manufacturer, country and language to Google servers. This information does not contain any personal information whatsoever and cannot be used anywhere apart from ACR Phone. It is deleted as soon as you uninstall ACR Phone.
You can read more about FCM at https://firebase.google.com/docs/cloud-messaging/ and https://firebase.google.com/support/privacy
Diagnostic data is important for providing a functional app. We may collect diagnostic and/or usage data related to ACR Phone. This data does not include any personal information.
We do not start collection diagnostic or usage data until you accept our terms and conditions. Some data collection such as crash log collection only happens if you allow it.
We do not share collected data with 3rd parties.
All data transfers between the app and servers are encrypted using HTTPS to prevent unauthorized access or interception.
We use secure and up-to-date communication protocols, regularly reviewed for compliance with industry standards.
You can request your data to be deleted
ACR Phone may show adverts. ACR Phone uses Google's advertising platform Admob. ACR Phone complies with Admob privacy and developer's policy.
Admob uses Google's Advertising ID API (which ACR Phone has no access) to provide adverts to you. These adverts can include targeted ones. You can access settings related to advertising under Google settings app on your phone. Those settings enabled and controlled by Google. You can read it https://www.google.com/intl/en/policies and http://www.google.com/intl/en/policies/privacy/partners/
You can also choose personalised or non-personalised advertising option in ACR Phone settings.
One time payment is valid for the life time of the app. Google Play refund policy is 48 hours. However, we might be able to extend it to 14 days depending on your country and circumstances.
Your subscription renews automatically at the end of each period until you cancel. Note that deleting the app does not cancel your subscriptions.
Your subscription renews automatically at the end of each period until you cancel. Note that deleting the app does not cancel your subscriptions.
You may cancel a free trial or a subscription anytime by turning off auto-renewal through your Google Play account settings. To avoid being charged, cancel the subscription in your account settings at least 24 hours before the end of the trial or the current subscription period. You alone can manage your subscriptions. Learn more about managing subscriptions (and how to cancel them) on Google''s support page.
We may offer a free or paid (for a small payment) trial subscription for the service. Unless you cancel before the end of the trial, you will be automatically charged a price indicated on the payment screen or/and payment pop-up screen for a chosen subscription period. Please note that if a trial is offered, this will be explicitly stated on the price screen before the checkout. If this is not the case, you will purchase our subscription without a trial. We may also from time to time offer discounted offers that renew at the full not discounted price and other offers that may be interesting for you.
We are happy to provide support as long as needed. We will do anything we can to fix issues you might have with ACR Phone. Unfortunately, some features such as call recording depends on the phone and Android version.
Please try ACR Phone free before upgrading to paid version.
ACR Phone can be linked to the following cloud services for backup and (if device supports call recording) call recording upload purposes.
When you link your Google Drive account ACR Phone can see your email adress and access files created by ACR Phone. Access can be revoked by disconnecting from Google Drive Settings under ACR Phone Cloud Service settings or from Google website. ACR Phone uses given authorisation to upload and store your call logs or (if device supports call recording) call recordings and backups to the cloud service. It can delete or re-upload them on your request within ACR Phone cloud services setting. ACR Phone does not automatically collect or transfer any information to us or to any third party.
When you link your your account ACR Phone can see your email adress and access files created by ACR Phone. Access can be revoked by disconnecting from service settings under ACR Phone Cloud Service settings or from Service website. ACR Phone uses given authorisation to upload and store your call logs or (if device supports call recording) call recordings and backups to the cloud service. It can delete or re-upload them on your request within ACR Phone cloud services setting. ACR Phone does not automatically collect or transfer any information to us or to any third party.
ACR Phone can see your email adress and can access all files on your OneDrive once you link your cloud service account. Access can be revoked by disconnecting from OneDrive Settings under ACR Phone Cloud Service settings or from OneDrive website. ACR Phone uses given authorisation to upload and store your call logs or (if device supports call recording) call recordings and backups on the cloud service and can delete or re-upload them on your request within ACR Phone cloud services setting. ACR Phone does not automatically collect or transfer any information to us or to any third party.
ACR Phone requires you to save your login details for the service in ACR Phone settings, which is only accessible to ACR Phone and it not stored or transferred outside your phone. ACR Phone uses stored login information to auto login to the service and upload your call logs, recordings or backups according to your choices. ACR Phone does not automatically collect or transfer any information to us or to any third party.
In order to check new updates and messages ACR Phone tries to connect to this site. We do not record these requests.
The main purpose of our SIP Push Proxy is to wake-up ACR Phone when a new call is received. This improves availability and reduces battery usage because ACR Phone does not need to be always on.
When you enable optional SIP Push option in SIP Account settings, ACR Phone adds our SIP Push Proxy server address as proxy server for that account. Our SIP Push Proxy then act as a proxy between ACR Phone and your SIP server providing push notification support to ACR Phone by transparently forwarding the SIP protocol commands.
You agree to not to use ACR Phone in any way that might be illegal or unlawful under local and international laws. If device supports call recording you are responsible to check legality of call recording in your country and disable call recording if it is not permitted by law.
You accept that; we (NLL APPS including developer(s), owner(s), contactor(s), director(s), providers and apps) do not have any sort of liability what so ever for anything that may arise from the use of our properties including our apps and/or our communications.
Please email us (cb [at] nllapps.com) at anytime if you need help or further information.